Your information matters

Privacy Policy

Last updated: 14 October 2026

Access360s by CSB respects your privacy. This notice explains how we handle information you provide when you submit a partnership enquiry through this website.

1. Who is responsible for your information?

In this policy, “Access360s by CSB”, “we”, “us”, and “our” refer to the team operating the Access360s by CSB website and partnership enquiry process. Before publishing this policy, the website owner should insert the full registered legal entity name and official contact details below.

2. Information we collect

When you submit the partner enquiry form, we may collect the information you enter, including:

• Organisation name and, if provided, legal entity name;
• First name and last name;
• Your business role;
• Business email address;
• Country or region, telephone country code, and mobile number; and
• Your consent to be contacted about the partnership enquiry.

Our website and hosting environment may also process limited technical information needed to operate and protect the service, such as session data and server security logs. The exact technical data retained depends on the website hosting configuration.

3. How we use your information

We use enquiry information to:

• Review and respond to your partnership enquiry;
• Contact you to discuss your organisation, goals, and potential collaboration;
• Maintain records of enquiries and related communications; and
• Protect the website, prevent abuse, and troubleshoot technical issues.

We do not intend to use the enquiry information for unrelated marketing unless we have an appropriate basis and, where required, your consent.

4. Consent and your choices

Submitting the form requires you to confirm that Access360s by CSB may contact you about that partnership enquiry. You can choose not to submit the form. If you have already submitted an enquiry and want us to stop contacting you about it, or want to ask about your information, please use the contact details in the section below.

5. How we share information

We do not sell your personal information. We may make information available to authorised personnel and service providers who need it to operate the website, host or maintain the database, secure the service, or handle your enquiry. We may also disclose information when required by applicable law or to protect our legal rights and the security of the service.

6. Storage, security, and retention

We use reasonable technical and organisational measures intended to protect enquiry information from unauthorised access, alteration, disclosure, or loss. No internet transmission or storage system can be guaranteed to be completely secure. We retain information for as long as reasonably necessary to respond to and manage the enquiry, maintain appropriate business records, resolve disputes, and meet applicable legal requirements. Retention periods may vary depending on the circumstances.

7. Cookies and session data

The website may use essential session data to support security features and form processing. These are not intended to be used by this form to build advertising profiles. Your browser may allow you to manage cookies, but disabling session cookies could affect some website functionality.

8. Your privacy rights

Depending on the laws that apply to you, you may be entitled to request access to or correction of your personal information, ask questions about its handling, or request deletion where applicable. We may need to verify your identity before acting on a request and may retain some information where permitted or required by law.

Where applicable, we aim to handle personal information in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA) and other relevant privacy requirements. The application of specific rights depends on the circumstances and applicable law.

9. Third-party websites

This website may link to external websites or services. We are not responsible for the privacy practices of third-party websites. Please review their privacy notices separately.

10. Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The revised version will be published on this page with an updated “Last updated” date.

11. Contact us about privacy

Publication checklist: replace all bracketed contact placeholders with verified business details before making this policy public. This page is a practical website privacy notice, not legal advice; have it reviewed for your actual business practices and applicable legal requirements.